Month: September 2017

7 September 2017

What are the brands and sectors with the highest Share of Noise and Engagement?

The period of analysis of the share of noise has been an annual retrospective from June 2011 to July 2012. This is evidenced by a new study developed by Epsilon Technologies, through which the share of noise and engagement of 85 brands and companies or with activity in our country, of more than 17 professional sectors.

1 September 2017

Customer service challenges essential for social media marketing

Serving customers well, with excellence, is one of the most demanding challenges of any contemporary company, and is also their greatest source of opportunities, especially with the rise of social networks. The quality of care that the companies give the client reveals their true management orientation and the values of their organizational culture.